These Terms of Service (“Terms”) govern your access to and use of the website and services provided by THEREVIEWBUILDER LLC. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
2. Description of Services
THEREVIEWBUILDER LLC provides services designed to help businesses request, collect, and manage customer reviews on third-party platforms, including Google.
We do not control, create, modify, remove, or guarantee reviews or ratings on any third-party platform.
3. Eligibility
By using our services, you represent that:
You are at least 18 years old
You have the authority to act on behalf of the business you represent
All information you provide is accurate and lawful
4. User Responsibilities
You agree to:
Use our services in compliance with all applicable laws and regulations
Only upload or provide customer contact information that you have legal permission to use
Comply with Google’s policies and any other third-party platform rules
Not use our services to send spam, fake reviews, incentives-for-reviews, or misleading content
You acknowledge that violations of third-party platform policies may result in penalties or removal of reviews by those platforms.
5. Prohibited Uses
You may not:
Use the services for fraudulent or deceptive purposes
Generate or attempt to generate fake or misleading reviews
Harass, threaten, or abuse recipients of review requests
Reverse engineer, resell, or exploit the service without written permission
Interfere with or disrupt the website or systems
6. Payments and Billing
Fees are described on our website or agreed upon in writing
All payments are due in advance unless otherwise stated
Subscription fees are billed on a recurring basis
Failure to pay may result in suspension or termination of services
All fees are non-refundable unless otherwise required by law or explicitly stated in writing.
7. No Guarantees or Warranties
We do not guarantee:
A specific number of reviews
Review ratings or outcomes
Increased revenue or business growth
That reviews will not be removed by Google or other platforms
Services are provided on an “as-is” and “as-available” basis.
8. Third-Party Services
Our services may integrate with or rely on third-party platforms such as Google, SMS providers, or email services. We are not responsible for:
Changes to third-party platforms or policies
Downtime, errors, or data loss caused by third-party services
Actions taken by third parties, including account suspensions or review removals
9. Intellectual Property
All content, software, branding, and materials provided by THEREVIEWBUILDER LLC are our intellectual property and may not be copied, distributed, or used without prior written consent.
You retain ownership of your business data and customer lists.
10. Termination
We may suspend or terminate your access to the services:
For violation of these Terms
For non-payment
If required by law
You may cancel your services at any time according to your subscription terms. Upon termination, your right to use the services will immediately end.
11. Limitation of Liability
To the fullest extent permitted by law, THEREVIEWBUILDER LLC shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business reputation
Actions taken by Google or other third-party platforms
Our total liability for any claim shall not exceed the amount paid by you in the previous 30 days.
12. Indemnification
You agree to indemnify and hold harmless THEREVIEWBUILDER LLC from any claims, damages, or expenses arising out of:
Your misuse of the services
Your violation of these Terms
Your violation of any law or third-party policy
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms from time to time. Continued use of the services after changes are posted constitutes acceptance of the updated Terms.
15. Contact Information
If you have questions about these Terms, contact us at:
